My connection seems slow. What can I do about it?

There are many, many reasons why you might experience slowdown on your Internet connection. Here are some things to check if you're experiencing slowdown:

1. Check the system status page -- there might be a problem on our end.
2. Is the problem with slowdown only to a particular web site or group of web sites? If so, the slowdown is likely occurring because of oversaturation on those web site's servers or the Internet connections those web sites use, and not because of a problem with your setup or Botsnet's connections. Try a different web page to see if it seems to load at normal speed.
3. When some modems connect at very high speeds (such as 33.6), they have to do so much error correction (ie, re-sending information) that you actually experience slower performance on the supposedly faster connection!